Our Services are designed to provide our Customers with the capabilities of an entire IT Department for less than the cost of retaining fulltime personnel while keeping capital, infrastructure and jobs LOCALLY.
When businesses insource most of their I.T. needs to BTT, they enjoy a much higher level of service and overall lower costs than they would by retaining full-time employees to meet these needs. Utilizing BTT Expert Engineers for IT Insourcing can help save a significant amount of dollars while actually improving productivity.
When not to Insource?
There are only two I.T. needs that a business might be better off having fulfilled by in-house employees:
- Many businesses utilize custom-built applications and/or databases that require upgrades and report writing. In these cases it makes more sense for a business to hire one or more in-house programmers to constantly work with these applications.
- For businesses employing more than 200 computer users, it is advantageous to hire one or more in-house technicians for desktop support and help desk services.
Other than these two positions, all other I.T.-related needs (including Consulting, Strategy, Infrastructure Management and Monitoring, Upgrades, Repairs, Deployments and Redeployments, etc.) could and should be insourced to focused experienced BTT Consultants increasing productivity while enjoying cost reductions.
Here are just some of the many advantages of Insourcing Personnel:
AFFORDABILITY. In today’s economy, many businesses are not experiencing the growth of days past. During significant growth years, many business hired fulltime personnel in order to facilitate the consistent I.T. changes that occurred to support the company’s growth.
STREAMLINED USE OF RESOURCES. In today’s market, it is common for a full time I.T. individual who may have had 40 hours per week worth of work to do in the past, to have a significantly lower number of hours of actual work to do today. In most cases when business revenues are flat or declining, the I.T. Department is tasked with simply keeping things running smoothly, but isn’t tasked with making any significant improvements, upgrades, new projects, etc. In these scenarios, it is far more cost effective to insource these functions to a company who can provide only those 10 hours of service that are actually necessary.
REMOTE SUPPORT MEANS BETTER USE OF YOUR SPACE FOR THE PURPOSE OF YOUR BUSINESS. Many businesses believe that it’s necessary to retain fulltime personnel to have someone there “just in case” for when things go wrong, but most fulltime I.T. personnel are not best prepared to handle emergency situations. Fortunately, modern computer systems rarely go down, but when they do, Modern Secure Telecommunication techniques allow for BTT Engineers to work remotely in any area of our customer’s systems while actually not being there, leaving the space available to do work directly related to the customer’s line of business.
EXPERIENCED ENGINEERS. Projects involving upgrades to systems, when performed by fulltime personnel, are the most expensive and least efficient way to go and often result in the most downtime. This is because, in most cases, fulltime personnel have never actually performed the upgrade before, and also have little (if any) experience with these new products in real world production systems. Fulltime employees typically take far longer than BTT engineers to resolve problems because they have never seen the problem before, and have only their own knowledge and resources to work through the issue.
BETTER USE OF TIME, TIME IS MORE PRECIOUS THAN MONEY. They often spend months researching options and learning about the new products at the expense of your company. Between the research, the poor implementation, the downtime, and the cleanup efforts, your project has exceeded the necessary cost by a factor of many times. As an alternative, BTT staff performs 3-5 migration and/or implementation projects every week so you’ll know that your upgrades will go smoothly, on time and on budget.
NO UNEXPECTED EVENTS, 100% AVAILABILITY. When members of your fulltime staff are sick, or on vacation, it often creates a myriad of problems for the rest of your staff when things go wrong. With BTT, you will have the best of the best available all the time.
WHAT YOU NEED, WHEN YOU NEED IT. When systems engineers are hired by a company fulltime, they are frequently required to work during the company’s regular business hours (Monday through Friday from 8 am to 6 pm, for example). When it comes to working on server and network systems, regular business hours are the worst possible timeframe to work and make changes, and thus fulltime personnel don’t have the opportunity to do the most important work during their regular working times, and have to come in nights and weekends to make those changes. Some engineers don’t want to work late hours, on top of their regular schedules, so server and network maintenance and projects often go ignored, or are rushed through.
EFFECTIVE & ACCURATE FLOW OF INFORMATION. With full time personnel, knowledge of your systems rests in the hands of a few, or even just one person typically resistant of providing it to a team. Our system discovery processes and standarized documentation practices ensure that all needed information is available to your assigned support team at all times. Information flows to the places where it is needed, fast, reliably, complete, updated and accurate.
Outsourcing Jobs and Infrastructure might have been a good catch in the beginning and many north american companies fell for it. Who can resist the charm of cheap? specially during a recession.
“The bitter taste of poor quality remains much longer than the sweet taste of a low price.”
After years of trouble and challenges the market has realized Outsourcing is the wrong thing to do and now are confronted one more time with rearranging resources and personnel. We can help!